iPhone Unlocking FAQ

What service do you provide?
Can you unlock the 2G iPhone?
Can you unlock the new 3G iPhone?
Can you unlock the new UK and US iPhones? What about French and German iPhones?
How long does it take after purchase to get the software?
What does the procedure involve?
What features will I lose?
Will it work with future updates to the iPhone?
Do I need my phone 'activated' with AT&T or O2?
Does it work with a fresh 'out of the box' iPhone?
If I do a restore after unlocking the phone do I need to run the unlock again?
Is it completely unlocked for voice and data use with any alternative carrier?
Is it easy to install?
How many iPhones can I unlock with one license?
When can I get it?
How much is it?

What service do you provide?

We provide an unlock solution for your iPhone, and we also back that up with amazing aftersales support from our UK-based call centre. That doesn't mean you need to based in the UK to call us - we also have an international number!

We also provide our customers with ringtones, wallpapers, games, and thousands of applications for their iPhone.

We are a friendly company - call or pop into our stores at any time and speak to one of our friendly technicians who will be only glad to answer any query you have.

Can you unlock any iPhone?

Yes ALL 2G iPhone versions including v2.0.2 using PURE software! We are also fully ready for firmware v2.1

iPhone 3G - Phase 1 READY

Phase 1 of our iPhone 3G unlock is ready and delivers the following:

allows you to run applications other than the Apple certified ones (i.e. MMS or Video Recording)
allows you to activate your iPhone 3G as an iPod Touch

iPhone 3G - Phase 2 Full Sim Unlock

Phase 2 will be delivered which will allow you to make/receive calls. This will be delivered in software free of charge via your iPhoneUnlockUK account.
In the nearer term if you cannot wait that long, we are testing and producing a hardware piggyback sim (£30.00) which enable customers who've bought our 3G unlock to use any sim. This will be available to pre-order first week in September. Demand will be huge and orders will be fulfilled on a first come, first serve basis.

Can you unlock the new UK and US iPhones? What about French and German iPhones?

We can unlock them all! For any network using just software.

How long does it take after purchase to get the software?

We deliver the software immediately - you get a login to our members unlocking area.

What does the procedure involve?

Download our unlocking application to your computer Connect your iPhone to your computer launch the Unlock Application (see below) on the computer, click Unlock and wait 2 minutes.

That's it - no complicated downgrading, or entering complex commands on the iPhone.

What features will I lose?

The only feature which won't work is Visual Voicemail - as thats a network-specific function.

Will it work with future updates to the iPhone?

All iPhone updates are optional to install, therefore whenever there's an update we communicate with our customers whether it is safe to update etc., or whether they should wait until we have had time to fully test with our unlocked phones here.

Do I need my phone 'activated' with AT&T or O2?

Your phone does not need to be activated with AT&T or O2 whatsoever - our software activates the iPhone for you.

Does it work with a fresh 'out of the box' iPhone?

Absolutely - in fact this is the best way to use our software.

If I do a restore after unlocking the phone do I need to run the unlock again?

Tested to the latest version - currently 2.0.2, an unlocked phone remains unlocked even after doing a restore in iTunes

Is it completely unlocked for voice and data use with any alternative carrier?

We have tested both voice and data extensively in multiple countries, using various different carriers and have found no problems. (iPhone software update 2.0.0 or later is required to enter the correct provider details for data usage)

Is it easy to install?

Unlike other methods currently available, our software is by far the simplest and quickest to install and set up.

How many iPhones can I unlock with one license?

One

When can I get it?

Now

How much is it?

£29.99 via credit or debit card

All sales are final, no returns. We will only offer refunds when all exhaustible avenues of support have been reached and neither yourself, nor us, can unlock the iPhone.